Holux had certificated the ezTour & ezTour plus software to work stable with window platform systems
- Windows XP (SP2 & SP3)
- Vista SP2 (x86 & x64)
- Win 7 (x86 & x64)
About this “0xc0150002” issue, this problem should be your windows system platform had lost or broken some *.dll files with unknown reason to cause this kind of problem. And according to this error code to search on internet.
The problem should be the computer didn’t include “Microsoft Visual C++ 2005 SP1 Redistributable Package (x86)”. We don’t know why their platform didn’t include this program package.
How ever, they mentioned you can try to download this image package file “vcredist_x86.exe” on Microsoft website, and reinstall in computer. And this kind of error message could be solved.
If this doenst work, then please try to reinstall the windows system and ezTour software on your computer platform. Or change to another computer or laptop to reinstall our ezTour software to test and check out.
About this kind of windows system issue, Holux really had some difficult to solve on the issue computer directly.
Source: holux.com, translation reworked